- Summary of the order process, from catalog to performance
- -- Select music in the music catalog
- -- When done selecting music, go to checkout and finish your order.
- -- Enter billing information
- -- Confirm order and make payment**
- -- Click on link to return to jamesgilbertmusic.com
- -- Download your music
- -- (While we make every attempt to allow you to download your music immediately after purchase,
sometimes technical issues prevent that from happening. In those rare cases, please expect to receive a link
to your music within 48 hours).
- For sheet music and recordings, add items to your cart by clicking on the links
in the music catalog. Once done, click on the shopping
cart link to go to the order form. NOTE: Your shopping cart expires
when you close your browser.
- Once you have paid for your order, you can immediately download your order. Once you pay,
be sure to click on the link to return to the website to download your music. If you don't you
may not be able to immediately download your music.
- Please note that sometimes
titles are temporarily unavailable for download. In those rare cases, you will be sent
instructions via email when the title is available for download. The typical wait time on
such titles is usually less than 24 hours.
- You will need to have a copy of Acrobat Reader (version 5.0 or greater) or some similar program
(Ghostview or Foxit) installed on your system in order to view and print any of
the PDF formatted music you download. You must own a MusicPad in order to
view any of the MusicPad formatted titles you download.
- The download page has a limited lifetime. You need to
download your music within a few days. Downloads are monitored so
please do not share your download page address with anyone. We will
know if you have.
- Contact information is provided during the ordering process and includes an email address and
a US mail address.
- For those titles requiring multiple copies for performance or rehearsal,
a letter of permission granting you permission to make
necessary copies is available here. You
do not need to purchase multiple copies.
- For any problems encountered during the ordering process, check
the FAQ, and be sure to read the order pages
carefully. If you are still unable to find an answer, use the
contact form to get in touch.
Please make sure to mark jamesgilbertmusic.com as a trusted domain so that your spam
filters will not block our email. If you do not hear back from us within
24 - 36 hours, then your spam filters probably deleted our reply.
- If you would like to receive any titles in MusicPad format not
currently available in MusicPad (Freehand systems) format, you may do so by
placing a special order via the contact page.
- See our FAQ for details about our satisfaction guaranteed offer.
- For USED MUSIC click on the add to cart buttons on the Used Music page.
- We are not responsible for typographical or technical
problems. If you run into a problem with an order, please use the
contact form to send us a message or use the email address provided
during the ordering process to get help. If you are unable to download
your music, you will be offered a refund.
Remember that use of the website, including ordering, is governed by
the terms of use.
**Please be aware that you do not have to join
PayPal in order to pay with a credit-card. When you arrive at the PayPal site,
follow the links to purchase with a credit-card. PayPal is a safe, reliable company that
millions of people use every day to make purchases. You should have no concerns about
using PayPal to make your payment.
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